Sasha Saayman

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Articles

Recent activity by Sasha Saayman Recent activity Votes
  • The Agent's Terms of Business are inaccurate or wrong. What should I do?

    The Terms of Business is the contract between you and the estate agency representing your property. This document outlines the agreement between you and the estate agent and is a legal contract, so...

  • The Snappily Complaint process

    How to make a complaintWe genuinely care about your experience and strive to ensure you are always satisfied with our service. If you have any concerns, we treat any expression of dissatisfaction a...

  • Are you going to list my property for sale?

    No, we are not going to list your property for sale. We are a property and legal tech company that provides support to ensure that when your estate agent lists your property, they have all the requ...

  • How do I contact Snappily Support?

    The Snappily Support Team is available to assist you with any queries regarding the use of Snappily and submitting your details. Our hours of operation are 9 AM to 5:30 PM, Monday to Friday.  For q...

  • Are you going to list my property for sale

    No, we are not going to list your property for sale. We are a property and legal tech company that provides support to ensure that when your estate agent lists your property, they have all the requ...

  • Why do I need to provide an ID check online?

    To verify that an individual truly owns the property, their name must match the one on the official Land Registry Title Deed, these are known as the Beneficial Owners. These individuals officially ...

  • Which forms of ID does Snappily accept?

    When completing ID checks for a property transaction, please upload valid, in-date documents only.Acceptable Identity DocumentsYour ID must be current and not expired.You can upload:PassportDriving...

  • I can’t take a picture on my computer. What do I do?

    No worries if you can't take a picture on your computer! Just grab your mobile phone and scan the QR code on your screen. It'll open your phone's camera for you to take a selfie.

  • Selling a property on behalf of another individual

    If you’re selling a property on behalf of someone else (for example, in a Probate sale or Company sale), please complete your ID check as yourself. Once submitted, it will be sent to the referring ...

  • I can’t re-try the ID check which has failed

    No worries! Your ID check has been submitted to your agent for manual review. If they need anything else, they'll ask you to resubmit. Keep an eye out for updates in your email inbox.